Senior Associate, General Affairs (IT)


Senior Associate


General Affairs

Report To

Head of General Affairs


Hong Kong

Duties and responsibilities

  • Provide an excellent level of IT support to all business units;

  • Provide end-users technical support and conduct troubleshooting technical issues within timeframes;

  • Conduct software installation, maintenance and access control, and ensure critical patches are applied;

  • Maintain hardware & software inventory record and prepare IT reports such as inventory, procurement, service, incidents records and so on;

  • Liaise with key users / stakeholders across local and global structure for any necessary support / change;

  • Undertake ad-hoc IT related tasks as required.


  • Degree holder in IT, computer science or equivalent;

  • About five years of working experience in desktop and infrastructure IT support role;

  • Strong understanding of IT service management concepts, such as ITIL & support ticketing systems;

  • A technical and logical thinking process and proven analytical and problem-solving skills;

  • Good command of spoken and written English. Fluent in Spoken Mandarin or Japanese will be an advantage;

  • Experienced in adapting to changing environments;

  • Attention to details and good judgement to ambiguities;

  • High tolerance of pressure.

To apply the job, please email your CV and contact details to Only shortlisted candidates will be notified.

Hong Kong Office
Suite 603~606, 6F, One IFC,
1 Harbour View Street, Central,
Hong Kong, China
Dublin Office

2 Grand Canal Square, 

Grand Canal Harbour,

Dublin 2, Ireland

Send Us a Message

© 2020 by Clover Aviation Capital Company Limited.